15 Everyday Ways TBHC Delivers® Supports Your Success and Helps Maximize Your Pizza Profits
As a convenience store owner, you know the value of a reliable partner who truly understands your business and works with you to achieve success. At TBHC Delivers, we’re more than just a supplier—we’re a team of experts in the convenience store space, and our Account Managers are committed to delivering the support you need to make money with your Hunt Brothers® Pizza program.
Our dedicated Account Managers bring our 15-Point Promise to life. They don’t just visit your store—they become an extension of your team, taking care of the details that help your Pizza Shoppe thrive. This promise is more than a checklist; it reflects the care, expertise, and partnership our Account Managers provide daily.
Let’s break it down, point by point, so you can see how your Account Manager is here to make your life easier and your business more successful.
The 15-Point Promise: A Commitment to Your Success
1. Keeping Your Pumps Accessible
We make sure your gas pumps are always open for business.
We know the gas pumps are the heartbeat of your store’s traffic. Our drivers are trained to park strategically, so your pumps remain fully accessible to your customers. This keeps your business flowing smoothly and eliminates frustration for your customers at the pump.
2. Checking and Refreshing Outdoor Signage
We make sure your store looks clean and inviting.
Your outdoor signage is the first thing customers see, and it plays a big role in attracting them to your Pizza Shoppe. During every visit, we check your marketing to ensure they are clean, visible, and up to date. If a sign needs replacing, we’ll take care of it right then. We also make sure the parking lot is litter-free, presenting a clean and welcoming appearance.
3. Greeting You as a Business Partner
We connect with you personally on every visit.
You’re more than just a customer to us—you’re our partner. When we walk through your doors, we make it a priority to greet you face-to-face, taking the time to connect and understand your needs. It’s just one way we work to earn your trust and let you know we’re here to support you.
4. Ensuring Fresh Pizza in Your Shoppe
We make sure every pizza is fresh and ready to serve.
Nothing turns customers away faster than stale or cold food. We always check your pizzas to ensure they’re fresh and ready to serve. If time permits, we’ll even prepare the next pizza while there, so you can keep up with demand during busy periods.
5. Inspecting Equipment for Cleanliness
We check your equipment to keep it clean and safe.
Clean equipment isn’t just about appearances—it directly impacts the quality of your pizzas and the safety of your operations. During each visit, we inspect your oven and other key equipment to make sure everything is in tip-top shape. If something looks off, we’ll alert you immediately so you can address it before it becomes a problem.
6. Keeping You Informed About Promotions
We share updates on deals to keep your business fresh.
Seasonal promotions and limited time offers (LTOs) are great ways to boost sales and draw in repeat customers. We’ll make sure you’re aware of any new deals, products, or marketing campaigns that can keep your Pizza Shoppe fresh and exciting for your customers.
7. Updating Indoor Marketing
We make sure your in-store signage is current and effective.
Your in-store marketing plays a critical role in promoting your pizza business. We check to ensure all signage is current, clean, and properly displayed. If a sign is outdated or damaged, we’ll replace it on the spot, keeping your marketing materials sharp and effective.
8. Conducting Inventory and Printing Your Order
We handle inventory, so you don’t have to.
Inventory management is time-consuming, but we handle it for you. During every visit, we count your stock, ensure accuracy, and print your order for your records. Your Account Manager helps you stay organized and ensures you never run out of the products you need.
9. Delivering Your Order Efficiently
We do the heavy lifting for you.
We don’t just drop off supplies and leave. Our Account Managers carry your products inside, organize them for you, and make sure everything is accounted for. This saves you time and makes sure you get exactly what you ordered.
10. Personally Checking in Products
We verify every order with you.
Mistakes happen, but we do everything we can to avoid them. We personally check in every product with you or your manager and resolve any issues on the spot. This hands-on approach eliminates guesswork and keeps your inventory running smoothly.
11. Rotating Stock and Restocking Supplies
We keep your inventory fresh and organized.
Freshness is critical to delivering a great product. We rotate your toppings and other supplies to minimize waste, making sure older stock is used first. We’ll also put everything away properly, so your team can quickly find what they need.
12. Training and Refreshing Your Team
We help your team succeed with expert training.
Well-trained employees are essential for a successful Pizza Shoppe. Whether you have new hires or need a refresher on specific processes, we’re here to help. As time allows, we’ll work with your team to be certain everyone is confident and capable in their roles.
13. Sharing Sales-Boosting Ideas
We offer real-world tips to help you sell more.
Our Account Managers have seen it all– and they bring a wealth of experience and knowledge about what works in the convenience store space. During our visits, we’ll share tips and ideas to help you boost sales, from special promotions to merchandising strategies.
14. Asking for Feedback
We want to hear how we can serve you better.
We want to make sure you’re satisfied with our service. At the end of every visit, we’ll ask, “What could we have done better to serve you today?” Your feedback helps us improve and be sure we meet your needs every time.
15. Taking Out the Trash
We leave your store cleaner than we found it.
It’s a small gesture, but one that makes a big difference. We’ll take out the trash on our way out, leaving your space a little cleaner and saving your team one more task. It’s just one more way we show our commitment to serving you.
Why It Matters
Each promise is designed to save you time, boost your profits, and make your life easier. By taking care of the details—from cleaning up the parking lot to training your team—our Account Managers free you up to focus on what matters most: running your store and serving your customers.
Our 15-Point Promise isn’t just a list—it’s a reflection of our commitment to being a true partner to your business. We know the challenges convenience store owners face, and we’re here to help you navigate the ins and outs so you can feel confident that your pizza kiosk is running smoothly and driving profit.
Partnering for Success
At TBHC Delivers, we consider our Account Managers to be a part of your team. They’re here to support you, listen to your needs, and offer solutions that work. Whether it’s helping with marketing, ensuring your equipment is spotless, or offering ideas to boost sales, you can trust us to have your back.
As you explore our Customer Resource Center, you’ll find even more tools and tips to help you get the most out of your Pizza Shoppe. If you have any questions or need extra support, don’t hesitate to contact your Account Manager—they’re here to help you succeed.
We’re in this together. Our team is committed to serving you with the same care and commitment, every visit, every customer, every time.
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TBHC Delivers
TBHC Delivers is the largest distributor of Hunt Brothers Pizza; we are our own business and brand. We own our trucks and follow, believe and deliver on all Hunt Brothers Pizza’s visions. TBHC Delivers builds upon the high-quality product of Hunt Brothers Pizza with value-add customer service like our 15-Point Promise.